FeedbackNow

Customer Walkthrough

During my time at FeedbackNow, I had the opportunity to work closely with CEO Steven Peltzman and designer Amisha Jaggi on key design initiatives that shaped the company's customer feedback solutions. Over the course of the project, I contributed to real-world product designs that enhanced user engagement and streamlined the feedback process.

Client

FeedbackNow

Services

Visual Design UI & UX Design

Industries

Customer Experience Management

Date

June 2023

App Screen with open sidebar
App Screen with open sidebar
App Screen with open sidebar

Process & Solution 1. Conducted data analysis on existing customer feedback trends. 2. Designed interactive dashboards in Figma to visualize engagement rates and issue resolution times. 3. Created pitch presentation visuals that translated complex analytics into digestible insights. 4. Integrated real-world case studies to strengthen the storytelling aspect of the sales pitch.

App Measure Weight Screen
App Measure Weight Screen
App Measure Weight Screen

Impact 1. Helped the client present data in a clear and engaging way, leading to a 25% increase in audience engagement during sales pitches. 2. Made it easier for stakeholders to understand key insights, improving decision-making speed by 30%. 3. Contributed to a stronger sales pitch, leading to better client interest.